Returns policy
You may request a return within 14 days of delivery. Items must be unused, in their original packaging, and in a resalable condition.
Return window
14 days from delivery
Refund timing
Within 5–10 business days*
Note
*Refund timing depends on your payment provider. We process refunds as soon as your return is received and inspected.
How to return
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1
Request a return
Use the contact form with your order number and the item(s) you’d like to return.
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2
Receive instructions
We’ll reply with return approval (if eligible) and the return address / label guidance.
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3
Pack carefully
Return items unused and in original packaging. Use protective padding to prevent damage in transit.
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4
We inspect & refund
Once received and inspected, we’ll process your refund to the original payment method.
Damaged or incorrect items
If your order arrives damaged or incorrect, contact us within 48 hours of delivery. Please include photos of the item and packaging, plus your order number.